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| Weighty words vs words of action | ||||
| For all the influence computers, electronic gadgetry and the visual
          images of television have on contemporary society, language remains
          the main means by which the world communicates. We rely on verbal imagery
          to convey our thoughts. By imagery I mean expressing thoughts and ideas
          by painting word pictures. We convert abstract thought into verbal
          images by the use of metaphor and simile, which are among the basic
          tools of the written and spoken word. 
          To write of 'basic tools' of the written and spoken word is to use
          a metaphor. That is, to write of tools, which are real and objective,
          is to use a metaphor. A metaphor is a figure of speech applied to an
          idea or thought to which it does not apply in a literal sense, but
          in some way suggests a resemblance. 
          In contrast, a simile is a figure of speech in which one thing is likened
          unto another as in, for example, 'Her lips are like a red red rose.'  
          The use of metaphor and simile are as important to non-fiction as to
          fiction writing. The best writers use these two important figures of
          speech constantly. The effect is to stimulate, inspire and motivate
          the reader. Use of the same imagery is difficult if not impossible
          with the use of abstract language employing weighty words that crush
          the intellect and hinder the reader's understanding. Consider the following
          statements taken from technical reports ask yourself what images they
        evoke: 
 There is neither metaphor nor simile in any of these statements. The
          writing is flat and uninteresting; it lacks freshness and originality.
          The word cliché describes that type of stereotyped language,
          anything that is hackneyed and stale from overuse: right as rain, black
          as coal, hard as nails, dry as dust. Conversely, the member of a committee
          who might perhaps say, 'We limp from crisis to crisis on the crutches
          of hope' would be sure to arrest the attention of the committee. The
          limp does not exist in reality, nor can one literally support hope
          with crutches. The speaker's meaning however is vivid and unmistakable. 
          Ernest Hemingway the novelist (For Whom the Bell Tolls) was a master
          of simple and expressive language. This explains why experts on language
          use Hemingway's writing as a yardstick to measure the strength of writing.
          Compare the average technical report with the language James Gleick
          uses to explain the new science of chaos: 
 In a Brief History of Time, Stephen Hawking writes: 
 Words and the way we use them, as earlier noted, are the bricks of language (an example of the use of metaphor). Short, monosyllabic words are strong. Long, polysyllabic words are weak. Short sentences are strong. Long sentences lack strength. Short words and short sentences are compact and give language the strength of dense wood having short fibres. 
          The cuckoo lays its egg in the nests of other birds. When the chick
          hatches it kicks the other birds out of the nest to hog the attention
          of its foster parents. In the same way, words and phrases of language
          are often brutally ousted from their rightful places by what are best
          described as bandit words and phrases, which result from word inflation.
          This is the practice of making ridiculously large words out of respectable
          small ones, which is, increasingly, a feature of technical writing
        that emerges from the applied sciences. POLYSYLLABIC INFLATION By tacking 'izing', 'ization', 'ability' and like extensions on to
          simple words, the confusion puts rational thought beyond the understanding
          of the reader. For example, a system becomes 'systematized'; a function
          is 'functionalized' or 'functionalization' can be said to have occurred
          to become possible. We could also allude to the 'functionalizationability'
          of a system. In more rational language, this would be the degree to
          which a system can be divided into functions. In many corporate documents
          that have come to us for comment and editing such phrases as 'the auditization
          function' are common. By 'auditization' the writer simply means 'audit',
          but cannot bring himself or herself to rely on so short a word. It
          has to be pumped up and inflated to lend the document gravitas in the
          writer's search for high seriousness. 
          By treating words in this fashion they are crushed under the weight
          of suffixes and prefixes until they become so abstract as to lose their
          roots in reality. Options are 'optimized' and priorities 'prioritized'
          out of existence by thoughtless writers who are more concerned with
          impression than expression. The same writers like to 'initiate initiatives',
          'prioritize priorities' and 'impact around their areas of concern'. 
          Impact is a choice cuckoo word that has kicked the word effect out
          of the nest. If one thinks about it, impact is what happens when a
          ball hammer smashes into a building and sends plaster, bricks and concrete
          flying in all directions. As used in 'The impact of his fist striking
          the winder pane was shattering', impact is a powerful word. One can
          hear and see the glass splintering under the force of the blow. By
          the same reasoning, 'negative impact' conveys no image whatsoever.
          If one considers what is meant when a politician describes something
          as having 'a negative impact on the economy' - as reported of a speaker
          in the news media - word imagery is absent. 'A negative effect on the
          economy' would be more accurate. This is not a sophistic, hair-splitting
          objection. It is a more precise use of language, which is most powerful
          when used to convey striking images in the mind of the reader or, in
          oral delivery, the listener.  
          To this end, 'find out' is better than 'ascertain'; 'start' is a stronger
          word than 'initiate'; 'about' is better than 'approximately'; 'try'
          is sturdier than 'endeavour'; and 'stop' is superior to 'discontinue'.
          There are numerous examples from which to choose. There is no claim
          that the words here discarded have no place in the language; they do,
          but the discriminate writer will chose with care where they are most
          effective to use. The main difference between the word pair examples
          given here is a preference for the simple Anglo-Saxon over its Romance
          equivalent. 
          Nor is the preference to suggest that 'ascertain', 'initiate', 'approximately',
          'endeavour' and 'discontinue' should not be used. Each has its place
          in the language. Most technical subjects however are dense enough to
          warrant use of the simplest language at the writer's command.  
          Finally, it is worth discussing as a reminder of their importance two
          classes of words that stand head and shoulders about other classes.
        These are the 'noun' and the 'verb'. THE NOUN Every language has names for persons, places and things. We call this
          class of words nouns. In English, proper names take upper case initial
          letters; all other nouns are written in lower case unless used to begin
          a sentence. Those who write any form of technical literature - reports,
          manuals, specifications, industry standards - should always be aware
          of the difference between proper nouns and all other nouns.  
          Some writers render management positions with initial upper case letters
          as though to confer prestige and dignity to the word. This is a mistake.
          Such words as director, manager, superintendent and supervisor take
          lower case initial letters, barring those that begin a sentence, unless
          reference is being made to a particular person or position such as,
          for example, Director of Manufacturing Operations.  
          Words that stand in place of nouns are called pronouns: 'she', 'he',
          'him', 'her' etc. The class of word that describes a noun is the adjective. THE VERB A verb describes or signifies action: stand, sit, go, sleep. Words
          that add information to verbs are adverbs - all very simple and straightforward.
          Verbs give action to the language. They make it live because they are
          the muscles, the tendons, that ligaments of language. (Are those metaphors
          or similes?). Verbs make the nouns and modifiers move. They get the
          meaning across and pull you out of the morass that compound nouns and
          Latin derivatives pull you into. Properly used, they break up long,
          involved paragraphs. 
          Regard the verb as your lifetime. It's a marvellously versatile tool.
          It can get you out of all kinds of trouble. If you're bogged down in
          an explanation, go for shorter sentences. Shorter sentences mean more
          verbs that help you avoid awkward nounal constructions.  
          What is a 'nounal construction'? It is a word that does service as
          a noun. 'Come to a determination' is a nounal phrase in which 'determination'
          is the noun, which stands for a person, place or thing, remember. That
          is, one will come to a person, place or thing called determination.
          (Anyone familiar with Bunyan's The Pilgrim's Progress will recall Mr.
          Standfast, Christian and other worthy souls whose determining characteristics
          became their names.) This is a nounal construction that stands in place
          of 'determine' or, more simply, the verb 'to decide'. The phrase 'management
          decided' is more direct, active and lively than 'Management came to
          a determination'. 
          Similarly, and for variation, to speak and write of 'the decision-making
          process' again ignores the essential verb 'decide'. In this case, process
          (meaning manner, rule, procedure) is the noun and 'decision-making'
          an adjectival phrase. As a result, 'the decision-making process' is
          stillborn and, with no verb to give it the breath of life, it will
          remain lifeless. 
          You can say what you mean with verbs. You cannot say what you mean
          without them. One of the best examples is in the use of definitions.
          Try defining something without using a verb. You will often point to
          something to show what you mean. For example, how would you define
          red? The easiest way is to tell your questioner to look at traffic
          lights when next at an intersection. When alight, the uppermost light
          is red. 
          What is a mother? A mother is a female parent, you say, but that is
          not a clear definition. It invites another question. What is a parent?
          To define mother as a female parent you use a nounal construction:
          'parent' (noun), 'female' (adjective), meaning the kind of parent to
          which one refers. Better to use verbs to define the word. 'The male
          and female of the species procreate to have children. The female gives
          birth to the baby and is the mother.' Verbs define the mother, not
          nouns. 
          Using verbal constructs is one of the most important things any writer
          can put in her or his bag of tricks. You cannot write anything with
          definitions of some kind. Do not offer other constructions to do so;
          describe the operation. If you do you cannot avoid writing in the active
          voice. To write actively means that action must occur; make someone
          do something. Remember The (definite article) cat (subject) sat (verb)
          on the mat. 
          The physicist P. W. Bridgeman said, 'We mean by any concept nothing
          more than a set of operations.' In the context of defining mother,
          what she is (the definition) is synonymous with what she does (the
          corresponding set of operations). 
          You might think that this approach to writing will make what you write
          more involved and difficult. It won't. It will make it simpler, even
          shorter. Why do we so often head for the nouns first and, when we start
          thinking about something, leave the verbs out? It is because we think
          in concepts, which we seem to think must be expressed in condensed
          captions. 'Assessment report', 'Decision analysis summary', 'Client-server
          approach', etc. It does not matter why we express ourselves and think
          in concepts this way. Recorgnize that when we do, we erect barriers to 
          understanding.  
          Go for the action, the verbs. People who work in the applied sciences
          should know this better than anyone else. They should study newspaper
          headlines, which almost always have someone doing something or give a 
          clear indication of action. Action is where the heat is, for where there
          is action there is energy and, where energy is being generated, expended
          or exchanged there is heat. Give your language action too. Verbs can
          demystify language as efficiently as the electronic calculator demystified
          mathematics for those who found the slide rule too hard to use. 
          This has a strong bearing on what you write. People who read what you
          write, trust you to tell them what you have to say with an economy
          of language. They expect you to inform them, explain, draw conclusions
          they can follow, and recommend what action be taken. Get to the heart
          of the matter with short, active statements using verbs. Write declarative
          statements: 'The annunicator panel shows you when conditions are not
          as they should be', 'The EMERGENCY STOP pushbutton is a protective
          device', 'A design review is a condition of obtaining a medical accelerator
          licence.' | ||||
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